People and culture
GAM is distinguished for excellence among its people and by the added value it provides to customers
GAM believes that effective communication should be two-way and focused on active listening to all people who belong to the organisation. The company therefore goes beyond institutional communication and is mindful of formal and informal language, always making sure that information flows naturally, respecting the integrity of the message.
GAM supports the forums in which operational strategy is discussed that is open to all business areas, thus becoming an opportunity for interaction between the different departments and geographical areas.
GAM is aligned with the 2030 agenda for sustainable development, with special efforts towards guaranteeing a healthy life and promoting social well-being in the environment in which the company provides services. It therefore undergoes various audits on a voluntary basis that certify the company to the highest level in terms of safety and environmental responsibility (ISO 14001; ISO 45001).
In GAM's fleet, 64% of the equipment emits zero emissions, an increasing percentage thanks to the company's commitment to clean technologies in its fleet renewal. The environmental commitment as well as the safety of employees, customers and third parties are the foundation for the company's development and it thus has a certified Integrated Management System.
GAM understands innovation as a value-added process, not as a value in itself. GAM's digitisation processes focus on people and integrate the most appropriate tools for improving day-to-day tasks and achieving their objectives.
GAM is committed to innovative business lines such as last-mile projects, 3D printing, topographic analysis with drones and Business Intelligence, without ever losing focus on the people who work behind the machines.
GAM promotes collaborative work between departments and areas by eliminating rigid structures that enable people to empathise with the needs of other areas and step out of their comfort zone to develop personally and professionally.
GAM does not want a pyramid organisation with hierarchies that subtract the flow of ideas, commitment and individual responsibility in carrying out the work.
GAM appreciates change as a continuous process, not as a one-time event, and therefore seeks resilience by paying attention to the emotional aspects, which are crucial in taking on the innovations carried out in the organisation.
GAM develops projects using agile methodologies, listening to all parties involved in multidisciplinary teams, generating a continuous learning environment.
GAM's culture of promoting and retaining talent entails involving teams in developing internal projects from scratch. In recent years, this type of project has had a great impact on the company and has enabled people to develop new skills and value new opportunities and careers at GAM.
GAM provides the necessary resources to implement the ideas and projects arising from the people who know the organisation and those who provide an equally necessary external perspective.
GAM offers professional development opportunities establishing different challenges that enable people to improve their training within the company, linked to training plans that are periodically reviewed and evaluated.
GAM wants to ensure that its employees are adequately trained to be more efficient in their everyday work. Therefore, and in collaboration with the corresponding departments, it diagnoses training needs in order to achieve a higher professional qualification and develop competencies that lead to individual and collective improvement.
Recognising people starts from defining their roles and the clarity with which their concerns are answered. GAM explains the reasons for the decisions and collects the necessary feedback to check that the messages have been transmitted correctly.
Internally, GAM acknowledges performance with career plans within the organisation, certifying the training carried out and offering transparent and objective information about each person's situation at GAM and promotions that fit their profile.
Capillarity is one of GAM's keys, with presence in 10 countries and growing internationally. This enables day-to-day sharing with people from different cultures and diverse working methodologies, which helps the company to maintain an open and tolerant collaborative attitude.
Understanding the diversity of local phenomena is key to cohesive and sustainable expansion. GAM is also committed to establishing and developing policies that integrate equal treatment and opportunities among women and men, without discriminating directly or indirectly on the basis of gender, as well as driving and promoting measures to achieve real equality within the organisation.